Complete eCommerce marketplace solutions for large shopping mall
Complete eCommerce marketplace solutions for large shopping mall About the Client Web development Mobile App This article describes a real-life project. However, we cannot disclose
This article describes a real-life project. However, we cannot disclose our client’s name for privacy purposes.
Our client is a leading manufacturer and fashion retailer with multiple sub-brands ranging from formal menswear to pajamas and sportswear. They cater mainly to middle-income Vietnamese professionals looking for elegant, modern looks with high comfort. As a pioneer in the Vietnamese formal fashion market for over 10 years, the company has established a strong brand reputation and achieved success with over 300 physical stores and 1000 showroom locations across Vietnam.
Retail & eCommerce
Magento, Flutter, Microsoft NAV, LS Retail
Vietnam
9 months
With digital transformation on the rise and increasing competition, our client, like many others, approached Rikkeisoft to accelerate their digital transformation. One of their key objectives was to optimize their sales distribution channels, which are the most essential part of their retail business.
Our client had more than five brands for formal men’s fashion, women’s pajamas, sports clothes, and casual wear. Although each brand was strong on its own, they lacked connectivity with each other, which could result in missed sales opportunities & block the potential to increase customer lifetime value. For example, while a loyal fan of one brand, a customer might know nothing of the others, thus, might not purchase from them.
The implementation of our solutions has resulted in positive improvements in the client’s sales. They have seen a 28% increase in repeat purchase ratios and a 153% increase in transactions using BOPIS.
The project was graded 93 out of 100 on Customer Satisfaction Score, with the client looking forward to developing new system functionalities with Rikkeisoft.
We will continue to monitor the latest metrics and provide updates on how our solutions are working for our clients over time.
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