20 Best IT Outsourcing Companies with Reviews 2023

On top of the challenge created by post-pandemic recession, geopolitical conflict, inflation and talent shortages, investment in IT is projected to growth steadily. According to Gartner, worldwide IT spending would reach $4.4 trillion in 2022. Over the year, IT outsourcing companies has experience sustained growth by constantly deliver more cost-efficient, high-quality and scalable solutions to the market. 

Benefits of IT Outsourcing Services

Information technology outsourcing is the practice of handling various IT functions of a business to an external vendors up to a certain level. IT outsourcing services are now becoming a great strategic tool for both small businesses and large enterprises to “fill the IT gaps”. There are multiple benefits of outsourcing to your organization:

• Available top talent: The globalization creates a variety of new international form of trading and human resources allocation process . Enterprise customers are seeking for new regions where low-cost, high-quality work can be done. Information technology outsourcing (ITO) and business process outsourcing (BPO) industries are born to fill in the gap by optimizing HR costs.

• Flexibility and scalability: There are a wide range of outsourcing model that a managers may consider
  • Hybrid: Uses a blended team approach of both on-site and outsourced team members, maintaining tight control and collaboration while increasing team flexibility and throughput at a more cost-effective blended cost.
  • Dedicated Team: Large & more complex organizations may require a dedicated model which includes consultant to operation and maintenance.
  • Project-based: Gatherings team members from different departments to work on a single project, under one project manager.

• Productivity: When outsourcing non-core functions such as IT, businesses end up with more time, which they could use more efficiently to harness their core competencies.
• IT disaster recovery: Many organizations find value in disaster recovery outsourcing. A third-party service that enables cloud computing and on-premise resources for handling data protection activities.
• Control cost and Plan: Outsourcing model and costs are controlled and estimated by service providers.

For more details: What Does Outsourcing Mean in Business and How Does It Work?

5 Potential Countries Providing High-Quality IT Outsourcing Services

VIETNAM

IT outsourcing is the driving force of both developed and emerging countries. Besides China and India, Vietnam is gaining its recognition as a trusted outsourcing software development destination and an emerging global IT hub. Vietnam’s political stability index ranked the highest among other outsourcing powerhouses in Asia (The Global Economy, 2020). Thus, Vietnam is becoming a hospitable business environment for IT outsourcing projects.

Many businesses may consider other factors when working ith Vietnam, the next global IT outsourcing hub, such as lower costs, a highly developed IT market, a high-quality educational infrastructure, and the ability to communicate in your preferred languages.

Explore Top 10 Trustworthy IT Outsourcing Companies in Vietnam.

INDIA

When it comes to top-notch IT services, India remains unrivaled with its large pool of talented human resources. With the population of over 1.2 billion and about 3.1 million graduates added to the workforce yearly, the country holds the advantage over other nationsin both talents quantity and quality. These convincing figures are the reason large enterprises choose India among others for their outsourcing needs.

CHINA

China is considered “the world’s factory”. In terms of IT outsourcing, the country offers many benefits that any company can find attractive. Apart from large and skillful workforce and cheap labor costs, the Chinese Government constantly amends its outsourcing laws towards improving the infrastructure and working conditions.

UKRAINE

Despite political disruptions, Ukraine’s IT industry maintain its growth momentum. Notably, the number of developers account for more than half of IT specialists in Ukraine and their most common languages used by Ukrainian developers are Java, JavaScript, C#, PHP, and Python. Also, regarding security domain, Ukraine is ranked top #1 among others.   

HUNGARY

In comparison with Ukraine, Hungary is emerging as one of the best destinations for software development outsourcing. Since all software engineersin Hungary are taught in English, theyare able to quickly grasp complex English technical concepts. The country tech talent pool is increasing steadily over the decade, enabling it’s core competency to match Ukraine in the world IT outsourcing map. 

Offshore Development Center (ODC) in countries mentioned above is also an effective solution for developed countries

Top 20 Best IT Outsourcing Companies To Consider

Asian IT outsourcing market is predicted to reach up to 86.86 billion USD in 2022 with annual growth rate of 9.40% (Statista, 2022). These figures show that market volume in Asia region will keep increasing significantly to match the demand. Post-pandemic put the world in the challenge of talent shortage, budget cut and tight competition. Together with the rise of software developer rates in the western market,  companies are motivated to seekoutsourcing services from Asia for the better cost/value ratio. However, the culture and language differences can be the communication barriers between service users and providers.

Eastern Europe is one of the most popular IT outsourcing locations due to its competitive business climate and rapid expansion. Countries such as Ukraine, Hungary, and even the Czech Republic recognizes this and have undertaken a variety of political and economic initiatives to sustainably support the IT industry.

RANKING METHODOLOGY

To create the list of 20 best IT outsourcing companies, a boatload of IT services providers from the above mentioned countries are considered. The shortlisted companies are capable of delivering large-scale projects, having a broad domain and tech expertise as well as mobilizing a large team quickly. The list is narrowed down to 20 companies by following selection criterias:

• 10+ years on the market
• Verified client reviews (Average score: 4.5-5)
• Published case studies on the companies’ websites

TOP 4 IT SERVICE PROVIDERS IN VIETNAM

FPT Software

Founded in 1999, FPT Software Ltd. is a multinational IT services company based in Hanoi, Vietnam. It is a subsidiary of FPT Corporation – Vietnam’s largest information technology services provider. FPT Software provides services in the areas of smart factories, digital platforms, robotic process automation, artificial intelligence, the Internet of Things, corporate mobilization, and cloud computing, etc. 

• Founded: 1999
• Employees: 10,000+ 
• Headquarters: Vietnam, Japan, United States, Philippines

FPT Software is highly recommended by clients such as AT&T, Airbus, Hitachi, etc. for their skills, commitment the ability to handle new and difficult requests.

Rikkeisoft Corporation

Established in 2012 from a small group of six classmates, Rikkeisoft has grown into a Top IT company with more than 1,300 employees. The company is now the second-best IT provider in Japan market and expanding to the global market. With experience and professions working with Japanese customers

• Founded: 2012
• Employees: 1600+
• Headquarters: Vietnam, Japan

Rikkeisoft is appreciated by clients thanks to their leadership mindset, consultative approach, and expertise in building, deploying, and maintaining software.

KMS Technology Inc.

Established in 2009 as a part of the KMS Group, KMS Technology is a technology consulting firm born with a mission to empower digital enterprises and help them operate more effectively by leveraging software engineering excellence, digital capabilities, specialized accelerators, and fit-for-purpose solutions alongside strategic software partners.

• Founded: 2009
• Employees: 1000+
• Headquarters: Vietnam, United States

With the experience of working with hundreds of clients and launching multiple leading software, KMS acknowledges the foundation of their client’s business to accelerate delivery, enhanced quality, and innovative solutions.

Kyanon Digital

Kyanon Digital is a Vietnam-based tech powerhouse, providing world-class digital solutions using Agile processes. The company creates endless value for clients by leveraging expertise and recommending the most suitable solutions. Their solutions include omnichannel & retail, rapid application development, and direct-to-customer solution (D2C).

• Founded: 2012
• Employees: 300+
• Headquarters: Vietnam, Singapore

Whether working with big enterprises or small funded start-ups, Kyanon Digital is seen as a high-quality service provider with dedication and a qualitative approach.

INDIA IT OUTSOURCING COMPANY

Genpact

Genpact was established in 1997 as a subsidiary of General Electric. In New Delhi, the company was created as GE Capital International Services (GECIS). It began with 20 employees and a mandate to deliver business process outsourcing solutions to GE’s businesses, led by CEO Pramod Bhasin. In January 2005, the company became self-sufficient and began serving clients outside of GE. As a part of this move, the company’s name was changed to Genpact, which stands for “creating business impact.”

• Founded: 1997
• Employees: 100,000+
• Headquarters: USA

With the ability to enhance products based on changes & solutions recommended by the business, Genpact’s services have consistently exceeded the expectations of clients.

Accenture

Accenture is a worldwide professional services firm with market-leading strengths in digital, cloud, and security. We offer Strategy and Consulting, Interactive, Technology, and Operations services backed by the world’s biggest network of Advanced Technology and Intelligent Operations centers. The company serves clients in more than 120 countries and partners with more than three-quarters of the Fortune Global 500. 

• Founded: 1989
• Employees: 721,000
• Headquarters: Ireland

Accenture is trusted by large enterprises worldwide thanks to their expertise, scale, and capabilities of delivering incremental results.

Wipro

Being the first PCMM Level 5 and SEI CMM Level 5 certified IT Services Company globally, Wipro is India’s leading tech company. The company provides a broad domain of IT services, including business process outsourcing, system integration, information systems outsourcing, IT-enabled service, package implementation, software application development and maintenance, and research and development to corporations globally.

• Founded: 1945
• Employees: 230,000+
• Headquarters: India

Wipro is a trusted partner in IT outsourcing with insightful consultancy and the ability to provide advanced technology solutions to their clients.

Tata Consultancy Services (TCS)

Tata Consultancy Services is one of the world’s leading multinational information technology service and consulting firms. It is based in Mumbai, India and has offices all around the world. TCS is well-known in the areas of e-governance, banking and financial services, telecommunications, education, and healthcare.

• Founded: 1968
• Employees: 606,000+
• Headquarters: India

Tata Consultancy Services is considered one of the best vendors in terms of large-scale handling projects. With its highly skilled and motivated workforce, TCS always manages to deliver the utmost quality of work to its clients.

IT OUTSOURCING COMPANY FROM CHINA

Neusoft

Neusoft Corporation, a global market leader in information technology, products, and solutions, is dedicated to encouraging industrial innovation and digital transformation. Founded in 1991, Neusoft is China’s first listed software company. Neusoft has always explored software technology innovation and applications, with insights into the current industry trends, to enable medium and large businesses internationally to achieve digital and intelligent development. The firm has become the market leader in smart cities, healthcare, intelligent vehicle connection, business digital transformation, and international software services.

• Founded: 1991
• Employees: 20,000+
• Headquarters: China, United States

The client is happy with the services from Neusoft Co,. Ltd while they continue collaborating. The team continues to support the client and deliver services exceeding expectations.

INSIGMA HENGTIAN SOFTWARE LTD.

Established in 2004, Insigma Hengtian Software Ltd. Is a Hangzhou Shi, China-based custom software development firm. The firm provides custom software development, enterprise app modernization, UX/UI design, IT managed services, and more. With the vision of bridging the real and digital worlds with professional and reliable technologies and products, Hengtian offer one-stop technology services as well as professional IT solutions.

• Founded: 2004
• Employees: 2000+
• Headquarters: China

Insigma Hengtian Software has been collaborating with clients for over 10 years and delivering high-quality work on time, as well as having an effective approach to resolving challenges and taking accountability for the work assigned to them. 

APJ Software Company Ltd.

Founded in 2002 by Seiko Epson and Beijing Zhongjing Engineering Design Software Technology Co., Ltd, APJ Software Company covers outsourcing, business solutions, product development, IT consulting, managed services, IT Vocational Training, and more. APJ has obtained a series of internationally qualified standard certifications such as CMMI L5, ISO 9001:2000, and ISO 27001, won many honors such as national high-tech enterprise certification and was elected as the chairman unit of Zhuhai Service Outsourcing Industry Association.

• Founded: 2002
• Employees: 500+
• Headquarters: China

APJ Software deliverables ran well without adverse feedback from clients. The company is equipped with great transformation ability on research results.

Huatek

Huatek Technologies is committed to becoming a high-tech company rooted in China and serving for Chinese enterprises to go abroad and overseas enterprises to enter China. The company has been recognized by the world’s top 500 and many domestic or foreign giant enterprises through high-quality industrial products, solutions, and technologies. Huatek use digital intelligence technology to help Chinese enterprises connect with overseas markets, and overseas enterprises connect with the Chinese market, to become an important technology and service bridge for enterprises.

• Founded: 1993
• Employees: 1000+
• Headquarters: China

Huatek is highly recommended by domestic and foreign enterprises with its seamless online and offline communication with clients. 

UKRAINE SOFTWARE DEVELOPMENT COMPANIES

Sigma Software

Sigma Software is an IT partner that enables corporations, startups, and independent software vendors to satisfy all of their technological demands through a single delivery organization. The company provides both IT-related services and turn-key software solutions that help businesses become smarter and more innovative. The company services include software development, integration, support and maintenance, managed services, IT and digital transformation consulting, with a focus on delivering reliable, predictable, and value-added results.

• Founded: 2002
• Employees: 1500+
• Headquarters: Ukraine

Sigma Software delivers a great experience to their customers by providing skillful engineers who work fast and versatile in regard to coverage. They go extra mile to stay ahead of the demand.

Eleks

ELEKS has helped clients transform their businesses digitally by providing expert software engineering and consultancy services since 1991. ELEKS is the preferred partner for many of the world’s biggest corporations, SMEs, and technological disruptors. The company has helped organizations elevate their value by providing custom software development, product design, QA, and consulting services.

• Founded: 1991
• Employees: 2000+
• Headquarters: Tallinn, Estonia

Eleks’s work quality has been proven by helping the client deliver their development tasks on time and stay within budget. The team also praises their quality of work, responsiveness, and collaborative efforts.

Epam System

Established in 1993, EPAM System Inc. has helped thousands of companies reimagine their business through a digital lens. With its advanced software engineering capabilities, the firms has become the foremost global digital transformation services provider. EPAM’s hybrid teams empowering clients and organizations around the world with better enterprise, education, and health platforms.

• Founded: 1993
• Employees: 58,000+
• Headquarters: USA

As a trusted IT partner, Epam measures its success based on the results on the client’s side. Epam always helps their clients navigate complexity and position their business for growth.

Ciklum

Ciklum engineer technology that empowers clients to constantly redefine their industries. Via tailored digital solutions, Ciklum leverages emerging technologies for fast-growing organizations around the world. The company domains include Nearshore Software Development, Software Development Outsourcing, DevOps Consulting, Data Analytics, UX/UI Design, eCommerce Development, Custom Solutions, Digital Solutions, Quality Engineering, Software Testing, Robotic Process Automation, Product Design, and Cyber Security.

• Founded: 2012
• Employees: 4500+
• Headquarters: UK

Ciklum’s strengths are excellent project management and meeting all the requirements successfully. They also invest significant time analyzing team performance and procedures to maintain high standards.

TOP IT COMPANY IN HUNGARY

VeryCreatives

Established in 2009, VeryCreatives helps startups and entrepreneurs bring ideas to life and deliver ROI (return on investment). The company provides custom software development, web development, mobile app development, and UX/UI design services to small and mid market companies and institutes in various industries.

• Founded: 2009
• Employees: 50 
• Headquarters: Hungary

VeryCreatives received positive feedback by understanding the needs and implementing quality solutions to improve their work.

IncQuery Group

IncQuery Group was created in 2012 by members of BME’s Fault-Tolerant Systems Research Group (Budapest University of Technology and Economics). The majority of their engineering employees are graduates of BME’s well-established computer science and engineering program. Thanks to academic relationship and academic network, IncQuery Group now delivering a wide range of services with strength in the Automotive, Aerospace and Defence, Industrial Automation and Tenders Industries.

• Founded: 2009
• Employees: 50+ 
• Headquarters: Hungary

IncQuery Group delivers outstanding results with a cost-effective approach. The way they dedicated their full attention to the details in project management satisfied the most demanding customers.

Mito

Founded in 2008 as a digital strategy firm, Mito has grown from a mobile apps development company to a full-fledged agency. The company work in business units, including branding and campaign execution, websites, and mobile app development. Clients may simultaneously work with 2 or 3 business units for their needs and processes.

• Founded: 2008
• Employees: 250+
• Headquarters: Hungary

Mito brings great ideas to solve clients’ problems as well as seamlessly implement their methods. They integrated well with the internal team, offering consultation and advice along the way.

Supercharge

Supercharge is a next-generation innovation partner that collaborates with clients to develop breakthrough digital solutions. To make products suited for the future, the company construct digital strategies, attractive interfaces, and solid software.

• Founded: 2010
• Employees: 250+
• Headquarters: Hungary

The collaboration with Supercharge exceeds the client’s expectations in many ways. Supercharge provide clients with both professional and passionate with a great approach to problem-solving.

Conclusion

Over the year, the number of IT outsourcing companies will increase because of higher the demand for talent in technology industry. So choosing a reliable and suitable outsourcing partners will become a more difficult task. We hope that this list will help you find the most suitable IT outsourcing companies that fit your locations, budget & requirements.