AI Integration Statement
RIKKEISOFT OFFICIALLY INTEGRATES AI INTO BUSINESS OPERATIONS FROM JUNE 1, 2025
Artificial Intelligence (AI) is witnessing a global surge, emerging as a pivotal force driving digital transformation across industries. In Vietnam, the adoption of AI is gaining significant momentum, particularly within the technology sector. Aligned with this trajectory, Rikkeisoft began piloting AI in early 2025 across various internal domains—including management, operations, and performance optimization.
After a successful trial phase demonstrating substantial improvements in productivity and product quality, Rikkeisoft will officially integrate AI into all business operations starting June 1, 2025. This marks a strategic milestone, underscoring our commitment to harnessing cutting-edge technologies to deliver outstanding value to clients and the broader community.
Rikkeisoft commit to leverage AI to deliver innovative, high-impact solutions that drive superior value for our clients. Our AI implementation policy is grounded in principles of transparency, accountability, and ethical integrity—ensuring that all applications of AI are responsibly designed and deployed. This statement outlines our strategic approach to embedding AI across the business and affirms our unwavering commitment to responsible innovation and openness with customers, partners, and society.
I. AI Utilization Policy
We position AI as a strategic enabler to enhance operational performance and service quality, guided by the following principles:
- Operational Efficiency: We deploy AI to optimize workflows, improve productivity, and support company goals and customer needs.
- Responsible Data Usage: All AI-related data is strictly managed in accordance with our data privacy policies and client requirements.
- Commitment to Fairness and Transparency: We ensure fairness, prevent bias, and prohibit the use of AI for unethical or unlawful purposes.
- Continuous Improvement: AI systems are regularly tested and refined to maintain high levels of accuracy, reliability, and relevance.
II. AI Governance
We have established a robust governance framework to oversee AI implementation:
- Monitoring & Audit: We conduct regular monitor and audits to ensure compliance with internal policies. All AI activities are logged and traceable.
- Incident Reporting: Any misuse or security breach involving AI must be immediately reported to the IT Department and Information Security Management Team (ISMS), following defined procedures.
- Employee Training: All staff undergo mandatory training on responsible AI usage, focusing on data privacy and information security. Periodic assessments ensure continuous awareness and compliance.
- Licensed AI Tools: Rikkeisoft utilizes enterprise-grade, licensed AI platforms to ensure safety and compliance—free or unsecured tools are not permitted.
III. Data Protection & Privacy
Protecting client and corporate data is our top priority:
- Regulatory Compliance: We strictly comply with data protection laws and standards, including ISO/IEC 27001:2022, ISO/IEC 42001:2023, GDPR, and applicable national/international regulations.
- Transparency & Accountability: Rikkeisoft ịmplements AI process with high transparency. Sensitive information is never disclosed, and client data is used only with clear, explicit consent.
IV. Future Direction for AI Application
We are committed to sustainable and forward-thinking AI development:
- Technology Leadership: RIKKEISOFT actively explores cutting-edge AI tools and methodologies to enhance competitiveness and deliver greater value.
- Social Impact: Beyond business growth, we aim to use AI to create meaningful, ethical, and lasting impact for the communities we serve.
At Rikkeisoft, our use of AI reflects our commitment to excellence, integrity, and customer success. By applying AI responsibly, we strive to deliver smarter, faster, and more effective solutions—anchored in trust and our core values.