Essential Work Tools,
Seamless Connection
We believe your work is shaped by the tools you use. Lark integrates messaging, video conferencing, schedule management, collaborative documents, cloud storage, email, and workflow applications to provide a seamless collaboration experience on all your devices.
Messenger
Communication for Dynamic Teams
Redefine the way you and your colleagues communicate with Lark. Save time and streamline your workflows so you can focus on delivering work of exceptional quality.
Keep related messages together
Reply to a message and start a thread. Keep the conversation going without irrelevant topics distracting you.
Respond with emojis to reduce noise
A picture is worth a thousand words! Use emoji reactions to respond to a message and avoid flooding the chat with replies and notifications.
Preserve context with chat history
Gain instant access to the chat history of any group you’re added to, so you’re never out of the loop.
Send urgent messages
When on a tight deadline, send a “Buzz!” message to ensure a quick reply from your colleague. Lark also displays whether messages have been read to make communication as efficient as possible.
Keep important chats at your fingertips
Pin your most frequently used contacts and group chats to Lark Messenger’s QuickSwitcher and reach them in one click, with no time wasted searching.
Delegate tasks to chat bots
Need a virtual assistant? Lark lets you engage with a range of different chat bots, each with their own unique functions. You can instruct bots to send you reminders, post messages, and help automate workflows.
Email Unlocked
Smart, secure email experience that integrates seamlessly with the rest of Lark.
Sync everything from Gmail
Using Gmail? Link your Gmail account to Lark to enjoy the seamless integration between email, messenger, and drive — delivered by Lark Mail. Lark will sync all of your emails, labels, and filters, without having to log into Gmail.
Smart, organized inbox
Lark Mail automatically sorts “Priority” emails first so that you can see what’s important at a glance. Organize your emails using labels, and add flags if you need to.
Email a chat group
In the “Recipients” field, you can input names of not just individual colleagues, but also chat groups. This allows you to send announcements to entire departments or teams in a breeze.
Doc permission integration
Say goodbye to “Access denied.” When sending a Doc or Sheet via email, see clearly whether your recipients have access, and give them the permission to read or edit in one click.
Secured email
Lark has partnered with Amazon Web Services (AWS) to keep all data, including emails, securely stored in US data centers. We employ industry-leading spam detection to secure your data and prevent phishing attacks through the integrated web risk API from Google.
Meeting
A better video call experience
Lark Meetings is integrated with Calendar, Messenger, and Docs, making it easy to meet and collaborate securely with your team. Powerful in-call doc sharing, smart meeting minutes, essential meeting tools, and mobile-optimized features allow you to get more done together from anywhere, anytime.
Hold effortless meetings
Meetings is integrated with Lark so that you can seamlessly start or join a meeting right from a calendar event, a chat group, or the Meetings portal.
Take productive meetings to a new level
Share beyond just your screen with Magic Share, Lark Meeting’s doc-collaboration capability. Create or share a doc that everyone can directly edit in real-time in the same video call window. Scroll docs at your own pace, follow the presenter’s view, and pass on doc control alongside a live video call discussion with your team, blurring digital barriers.
Focus on meetings, not notetaking
With one click, Lark Minutes captures and transcribes your audio and video meetings into text that you can view, search, and collaborate on in a breeze. Easily share with others so that everyone can stay aligned and attend a meeting without actually attending a meeting.
Helpful tools to enhance context
Essential meeting tools are right where you need them. Noise reduction, translatable live subtitles, simultaneous interpretation capabilities, and more enable you to easily collaborate with remote and global teams in context.* (English, Chinese, Japanese)
Liven up your meetings
Inject some personality with emoji reactions, virtual backgrounds and camera touch-ups and filters to make meetings more engaging and enjoyable.
Engage with larger audiences
Hold interactive online meetings and events with up to 1,000 participants and up to 50 breakout sessions for closed group discussions within a meeting. Broadcast virtual events and webinars for over one million viewers using Lark Livestream.
Take your office with you
Take all the great experiences of Lark Meetings with you on your Lark mobile app. Optimized for speed and with interfaces formatted for the phone and iPad, you can comfortably collaborate with your team from anywhere. Dial-in by phone so that you can meet with your team, with or without WiFi or data.
Calendar
Smart Shared Calendar
Lark’s smart Calendar helps you manage your time, so that all you have to do is show up. Seamlessly integrated with Messenger and Meetings, Calendar makes it easy to book a meeting, stay on schedule, and engage the whole team.
Subscribe to multiple calendars
Lark allows you to subscribe to multiple calendars and display events in a single view. Subscribe to colleagues’ calendars to check their availability, or to public calendars to keep yourself informed about group events. You can also see each other’s calendars side by side in Messenger to find the best slot for a meeting.
Send invitations efficiently
Organize larger meetings by inviting entire group chats instead of selecting contacts one by one. Input the group’s name on an event guest list, and all members of that group will receive an invite!
Book rooms through Calendar
Instantly check the availability of meeting rooms in your office, and book open rooms in a single click. Effectively manage your office’s meeting rooms and save time searching for space!
Kick off group discussions
Create specific chat groups for your meetings with a single click from the event invite. Share documents and agenda items before the meeting starts so you are always on the same page.
Use a public calendar to stay updated
Save yourself the trouble of making repetitive announcements by creating a public calendar. Once colleagues subscribe, they can see and be notified of public events — from training sessions to company parties!
Manage your time better with a personal assistant
Meet Calendar Assistant — your very own personal bot to help you stay on schedule! Calendar Assistant will automatically send you event invitations and reminders, and notify you about scheduling updates and conflicts. Never be late or double-booked again.
Docs and Cloud Storage
A New Way to Create and Share Content
Lark makes creating, editing, and sharing content the best experience possible. Docs and Sheets support real-time collaboration, full history tracking, powerful, rich media, and easy permission control. All your documents are saved in Drive, allowing you to access any file from anywhere quickly.
Create Docs to your heart’s content
Docs give you a blank canvas to bring your ideas to life, however you like. You can create and edit documents with smart formatting and insert images, videos, maps and more.
Make the most of your data in Sheets
Sheets allows complete data representation and editing capabilities, flexible third-party data imports, and one-click conversion to Excel, so that your data is used to its full extent. Sheets are fully integrated with Docs, allowing simultaneous collaboration and multimedia insertion.
Save everything in the cloud
Lark Drive allows you to save and manage everything in cloud storage, anytime, anywhere, on any device. With high-speed uploads and downloads, previews of multi-format files, and advanced search with quick view, your files will never give you another headache.
OKR
Turn strategy into measurable results
Lark OKR helps create organizational focus with alignment on individual and team goals.
Easily access anyone’s OKRs from teammates to the CEO
Everyone’s OKRs are available in their Lark Profile, enabling a transparent culture and providing more context for cross-team collaboration.
Organize teams around strategic goals, not reporting structures
Features such as recommendations on alignment and an alignment view help employees clearly communicate their business focus and collaborate towards the same goal.
Update OKRs directly in Lark Docs for a fully integrated experience
Insert OKR in any Lark Doc, update OKR progress collectively, and seamlessly sync back to the OKR system.
Understand your team’s ‘state of health’ through comprehensive data analysis
Intuitive OKR data dashboards provide insights on adoption rate, progress, and many other aspects to help team leaders better monitor team achievements, identify potential risks, and motivate the team towards ambitious goals.
Security
Security and Compliance For Your Business Demands
The security and privacy of your company are more vital than ever. Lark protects your data with the strongest infrastructure available—in any region.
Data and Protection
Data transmission is encrypted using an AES256 algorithm
Rotating encryption key managed by KMS (Key Management Service)
Management for user data security and decision strategy
Built-In Security
24/7 service and emergency response
Security development lifecycle
Multi-layer protection: App, Network, Application, Data, and Physical Infrastructure
Business Continuity
High availability service and backup through Amazon Web Services (AWS)
Service continuity guarantee, with multi-instance access to ensure reliability
Backup and disaster recovery with continuous snapshots and data storage in multiple backups and locations
ISO/IEC 27701 (2013)
ISO27001 is one of the most authoritative and dependable information security standards in the world, widely adopted throughout the IT industry. With powerful risk identification and security control mechanisms in place, Lark’s services are safe and reliable to use throughout the globe.
ISO/IEC 27018 (2019)
ISO27018 is the international standard for the protection of personal information in public clouds. ISO/IEC released the new version in 2019, based on the ISO27002 code of practice for information security controls, providing guidance on implementation of security control systems for personally identifiable information (PII) in public clouds.
ISO/IEC 27001 (2013)
SO27701 is a private information management system standard with a complete closed loop of PDCA. The standard is an extension of 27001 and 27002, which specifies the requirements for establishing, implementing, maintaining, and continuously improving the privacy information management system. Lark obtained this certification as a commitment to our long-term work in building a world class privacy compliance system.
SOC 2
Trust Services Criteria
SOC 3
Trust Services Criteria for General Use Report
System and Organization Controls (SOC) Reports are independent third-party examination reports about the internal control of the service organization issued by professional third-party accounting firms, based on the relevant guidelines of the American Institute of Certified Public Accountants (AICPA). SOC2, one of the types, defines standards for managing customer data based on Trust Service Principles (security, availability, processing integrity, confidentiality, and privacy).
